17 Sep 25 admin Interview: Using AI agents as judges in GenAI workflows Around 40 years ago, a bank branch manager probably knew the name of every…
12 Sep 25 admin CIO interview: Sebastiaan Kalshoven, ASN Bank When ASN Bank chief technology officer (CTO) Sebastiaan Kalshoven isn’t driving IT and business…
10 Sep 25 admin UK contactless card payment limits could be unlimited Contactless payment limits could be increased beyond £100 and even become unlimited under the…
5 Sep 25 admin Lloyds Bank to use Workday software to help select staff for redundancy Lloyds Banking Group will monitor its Workday HR software to help it identify the…
5 Sep 25 admin Number of UK banks reporting AI-driven productivity improvements doubles The number of UK banks reporting productivity gains from artificial intelligence (AI) has doubled…
3 Sep 25 admin Open banking take-up grows by a third The use of open banking services in the UK has increased by a third…
3 Sep 25 admin Scottish Widows completes migration of millions of accounts to TCS platform Scottish Widows has moved 3.8 million customer accounts and pension data from multiple legacy…
2 Sep 25 admin Meet the IT leader In Lebanon who became an IT entrepreneur Asked for his advice as to whether it’s a smart idea to switch from being…
21 Aug 25 admin Interview: Simon Goodyear, chief information and technology officer, Redwood Bank As a youngster, Simon Goodyear believed there was nothing that couldn’t be solved with…
13 Aug 25 admin Santander will make AI training mandatory for all staff in 2026 Banco Santander will introduce a mandatory artificial intelligence (AI) training programme for all its…
12 Aug 25 admin UK state-owned bank goes cloud-native The UK’s National Savings and Investments (NS&I) bank is replacing its legacy core banking…
8 Aug 25 admin Interview: Kirsty Roth, chief operations and technology officer, Thomson Reuters “Technology people just look at the problem differently,” says Kirsty Roth, chief operations and…
5 Aug 25 admin Investing in diverse business could boost UK equity market More investment in businesses led by women and ethnic minorities could increase the UK…
25 Jul 25 admin UK loses second spot in global fintech to UAE The UAE has leapfrogged the UK in the latest fintech market rankings, following a…
24 Jul 25 admin Monzo’s £21m fine highlights banks’ cyber security failures Monzo’s recent £21m fine over customer verification failures highlights the cyber security and privacy…
22 Jul 25 admin The Bank of England’s quiet ‘Big Bang’ The Bank of England has completed the replacement of the UK financial system’s “beating…
18 Jul 25 admin Travelex replacing its software spine as part of cloud migration Travelex is replacing multiple legacy core supply chain systems with an off-the-shelf alternative, as it…
14 Jul 25 admin Technology fuels successful FCA fight against unauthorised financial services The Financial Conduct Authority (FCA) has shut down 1,600 websites and 50 finance apps…
10 Jul 25 admin Irish bank rolls out AI tools to 10,000 staff AIB is embedding artificial intelligence (AI) into business tools throughout the bank for 10,000…
7 Jul 25 admin Zopa to embed into Manchester’s tech ecosystem Zopa will tap into the tech ecosystem in Manchester through a regional office that…
3 Jul 25 admin TSB faces another risky IT migration as Santander eyes UK bank Santander’s proposed acquisition of TSB would require customer accounts to be migrated from the…
2 Jul 25 admin Digital workers at US bank to get their own email accounts Artificial intelligence (AI) agents at the Bank of New York Mellon (BNY) have company…
2 Jul 25 admin ING Bank transforming operations through agentic AI ING Bank is currently amid multiple projects to improve its operations through the use…
28 Jun 25 admin Interview: Developing a CIO strategy for artificial intelligence When Chris Loake joined Hiscox in November 2023 as the company’s group information officer,…
27 Jun 25 admin Next phase of fintech reflected in strong financials, says World Economic Forum Fintechs are growing customer bases at a lower rate, but profits and revenues are…
19 Jun 25 admin UBS employee data leaked after cyber attack on supplier The details of about 130,000 UBS staff were leaked after a cyber attack on…
18 Jun 25 admin Scattered Spider widens web to target insurance sector Insurance companies are warned to be on their guard against a spreading campaign of…
11 Jun 25 admin West Brom Building Society project to meet customers’ digital demands West Brom Building Society is embarking on a three-stage project to build the digital…
11 Jun 25 admin UK finance regulator tie-up with Nvidia allows firms to experiment with AI The UK’s financial services regulator has teamed up with Nvidia to provide an environment…
10 Jun 25 admin Third-party security weaknesses threaten Europe’s big banks Almost all (96%) of Europe’s largest financial services organisations have been affected by a…
9 Jun 25 admin Barclays rolls out Microsoft Copilot to 100,000 employees as AI adoption gathers pace Barclays has signed an agreement with public cloud giant Microsoft that will see the…
6 Jun 25 admin Australia’s CommBank completes migration of data to AWS in AI drive The Commonwealth Bank of Australia (CommBank) plans to accelerate the integration of artificial intelligence…
6 Jun 25 admin Citigroup cuts thousands of staff at China-based tech centres Citigroup is “streamlining” tech support operations in China as part of a global restructure,…
5 Jun 25 admin NCSC sets out how to build cyber safe cultures Security leaders accustomed to the time-worn cliché of being the guy in IT whose…
4 Jun 25 admin Interview: Pega’s ‘Blueprint’ for breaking the curse of legacy IT Businesses are losing out twice by having to support old IT systems that they…
4 Jun 25 admin Fintech growth three times that of finance sector as a whole The global fintech sector saw its revenues increase three times that of the finance…
31 May 25 admin Tech adaptability helps Zopa unwrap current account and test generative AI Zopa Bank will make its current account widely available by the end of this…
28 May 25 admin Remote purchase fraud surges 14%, says banking industry The UK economy lost £1.17bn to payment fraud in 2024, with a steep increase…
28 May 25 admin Maturing UK fintechs increase tech and cyber security hiring The UK’s financial technology sector, or fintech as it is widely known, will see…
23 May 25 admin Lloyds and Nationwide to use UK finance sector LLM Lloyds Banking Group and Nationwide Building Society are set to roll out a generative…
22 May 25 admin HMRC begins escape from Fujitsu’s grip through £500m contract HMRC has begun the process of breaking away from its heavy reliance on Fujitsu…
22 May 25 admin Capital One pushes out data tokenisation The software arm of Capital One has expanded the availability of a tool that…
21 May 25 admin Strong fintech security posture at risk via third-party weak links Financial technology (fintech) companies have a strong security posture but are at risk from…
16 May 25 admin How close is quantum computing to commercial reality? Quantum computing may still be regarded by many IT leaders as a very niche…
13 May 25 admin Italian bank signs 10-year deal with Google Cloud UniCredit has signed a 10-year agreement with Google Cloud to “accelerate” its digital transformation…
10 May 25 admin Nordic countries plan offline payment system for disaster backup Countries in the Nordic region are planning offline backups to digital payments in the…
7 May 25 admin Fintech summit reveals what’s next for sector This year’s Innovate Finance Global Summit (IFGS) event comes with the backdrop of turmoil…
1 May 25 admin Artificial intelligence roles the ‘only safe jobs in banking’ Artificial intelligence (AI)-related roles could be the only “safe jobs” in the banking sector…
1 May 25 admin FCA wants ‘safe place’ for finance firms to test artificial intelligence The Financial Conduct Authority (FCA) plans to offer a service where companies under its…
24 Apr 25 admin Interview: Daniele Tonella, CTO, ING Daniele Tonella, global head of IT at ING Bank, tells Computer Weekly about his…
15 Apr 25 admin UK challenger bank targets US’s mid-tier banking sector with tech platform Starling Bank has created a US subsidiary where it will target mid-sized banks with…
11 Apr 25 admin Spirit of openness helps banks get serious about stopping scams Three announcements in the space of a few days this month suggest financial scams…
10 Apr 25 admin Lloyds Bank moves AI work onto Google Cloud platform Lloyds Banking Group will build, deploy and scale artificial intelligence (AI) systems using a…
8 Apr 25 admin Over £18m stolen from Santander UK customers in first three months of year Over £18m was stolen from Santander customers in the UK during the first three…
7 Apr 25 admin Fintech body calls on government for national anti-fraud centre Fintech trade body calls on the government to establish a national centre to help…
4 Apr 25 admin Banks to share fraud data with tech firms in cross-sector collaboration Banks and tech firms are coming together in an initiative to share information on…
27 Mar 25 admin How to respond to digital regulation in 2025 Given digital technology is so central to how we live, work, transact and communicate,…
25 Mar 25 admin ‘Bankenstein’ and a cold calculation means banking crashes will continue Banks are operating a “spaghetti” tech structure that is creating a game of “technology…
14 Mar 25 admin Government announces inevitable end to Payments Services Regulator The government has canned the Payments Services Regulator (PSR) to reduce red tape as…
11 Mar 25 admin 2024: the year misconfigurations exposed digital vulnerabilities Imagine the impact of a sudden service disruption on your business. Customers unable to…
7 Mar 25 admin CFIT publishes blueprint for digital company business IDs The government-backed Centre for Finance, Innovation and technology (CFIT) has outlined its plan to…
7 Mar 25 admin Norway says ‘no way’ to global financial crime In 2024, the Norwegian government set out a national digitisation strategy with the aim…
1 Mar 25 admin Major UK banks hit by payday digital banking problems again Customers of multiple banks have reported problems banking online, as they struggle to access…
28 Feb 25 admin Post Office makes first official apology to Capture users The Post Office has made its first official apology to subpostmasters who used its…
24 Feb 25 admin Government seeks payments tech partner through £49m contract The UK government has begun its search for an IT supplier to support its…
20 Feb 25 admin CaixaBank outlines artificial intelligence intentions in €5bn plan CaixaBank will invest in programmes to make more use of artificial intelligence (AI), as…
19 Feb 25 admin EY: Industrial companies worldwide stunted in emerging technology use Many companies from a range of industries worldwide are stuck at a trial stage…
18 Feb 25 admin Cyber Monitoring Centre develops hurricane scale to count cost of cyber attacks The CrowdStrike incident in 2024 hit the UK like a hurricane. As it swept…
18 Feb 25 admin ‘Times are hard’ for fintech but latest report reveals glimmer of recovery Fintech investment has been on a downward spiral since 2012, but the second half…
12 Feb 25 admin MPs demand bank bosses come clean over IT outages following Barclays crash MPs have written to bosses at the UK’s biggest banks to shed light on…
10 Feb 25 admin Courting Global Talent: How can Web3 Startups Attract the Best Developers in the World? One of the interesting developments right now is the intersection between AI and Web3.…
5 Feb 25 admin MPs to scrutinise use of artificial intelligence in the finance sector The Parliamentary Treasury Committee has called on consumers, finance firms and IT suppliers to provide…
1 Feb 25 admin Barclays hit by major IT outage on HMRC deadline day Customers of Barclays Bank have been left unable to access web app and online…
20 Jan 25 admin The death of the piggy bank marks coming of age of a fintech Those Beyond started life as the tech lab of fintech unicorn Thought Machine, supplying…
17 Jan 25 admin A guide to DORA compliance The Digital Operational Resilience Act (DORA) came into force on 16 January 2023. Following…
17 Jan 25 admin Almost half of UK banks set to miss DORA deadline Although they have had two years to prepare for the incoming legislation, a study…
16 Jan 25 admin Bank of England and New York counterpart exchange puts technology cooperation into 3D Financial services regulators in the UK and New York are to share staff through…
16 Jan 25 admin UK’s female fintech leaders hit harder by investment collapse The women behind fintechs still face discrimination when seeking investment, despite the issue being…
14 Jan 25 admin Experts say ‘something has to break’ before banks slow IT-driven cost-cutting measures Two separate announcements have highlighted the aggressive cost-cutting measures banks are putting in place as…
11 Jan 25 admin US bank FNBO uses Pindrop to tackle voice fraud, deepfakes With cyber criminality and fraud against banks running rampant in recent years and showing…
30 Dec 24 admin Top 10 financial services stories of 2024 It seems fintech has been replaced by generative artificial intelligence (GenAI) as the most-used…
21 Dec 24 admin Interview: Wendy Redshaw, chief digital information officer, NatWest Retail Bank Wendy Redshaw, chief digital information officer (CDIO) at NatWest Retail Bank, has had a…
3 Dec 24 admin The future is inclusive: How technology can democratise access to opportunity Technology has always been a transformative force, reshaping industries, economies, and societies. In today's…
5 Nov 24 admin Financiers isolate Middle East over sanctions-evading paytech International financiers have pulled support for a revolutionary paytech system being rolled out in…
2 Nov 24 admin Bank of England warns against AI ‘complacency’ The Bank of England is launching a consortium where private sector finance organisations and…
29 Oct 24 admin Tata Consultancy Services to deliver Irish pension scheme Ireland’s Department of Social Protection has contracted Tata Consultancy Services (TCS) to provide the…
17 Oct 24 admin ما هو تداول الفوركس وكيف يعمل؟ ما هو تداول الفو يتم تداول الفوركس من خلال شبكة عالمية من البنوك. إنه سوق…
10 Oct 24 admin MoneyGram customer data breached in attack Financial services firm and money transfer specialist MoneyGram has disclosed a breach of customer data…
8 Oct 24 admin CrowdStrike update chaos explained: What you need to know On Friday 19 July 2024, the UK awoke to news of a fast-spreading IT outage,…
8 Oct 24 admin Wells Fargo bank turns to AI to help families settle estates after a death US bank Wells Fargo has reported a big jump in recommendations from customers after using…
7 Oct 24 admin Updating taxation: Can AI and data analysis help with HMRC’s human resources problem? According to the House of Commons, there were approximately 5.6 million private sector businesses in…
7 Oct 24 admin Nationwide development platform uses Red Hat technology Nationwide Building Society is using Red Hat as part of its application development platform, which…
6 Oct 24 admin TSB systems could be on the move again as BBVA eyes its parent Financial services company BBVA has received approval from the UK regulator for a takeover of…
6 Oct 24 admin Fraud and scam complaints hit highest ever level in UK Recorded incidents of digitally enabled financial fraud and scams across the UK have hit their…
5 Oct 24 admin Lloyds Bank uses artificial intelligence to check trade finance documents Lloyds Bank is streamlining its trade financing sales through the use of artificial intelligence (AI),…
5 Oct 24 admin Mphasis expands UK roots with leap into quantum computing Mphasis is expanding its UK operation with a central London innovation hub that will provide…
4 Oct 24 admin Barclays takes on more GreenLake Barclays has extended a private cloud contract with HPE to use GreenLake Cloud as a…
3 Oct 24 admin HSBC tests post-quantum VPN tunnel for digital ledgers HSBC has worked with Quantinuum to trial “the first application” of quantum-secure technology for distributing…
3 Oct 24 admin Metro Bank outsources IT to Infosys to cut costs and digitally transform Metro Bank has contracted Infosys to support its digital business transformation and use of automation,…
2 Oct 24 admin ‘Shocked’ MoneyGram hits back at Post Office MoneyGram said it is “shocked and disappointed” by Post Office portrayal on a contract breakdown,…
9 Jul 24 admin Room to grow in UK for Tata Consultancy Services after half a century Tata Consultancy Services (TCS) is only bettered in size by Accenture and IBM Global Services,…
2 Jul 24 admin Nordic banks pursue AI in battle with digital competitors Nordic banks are turning more eagerly to artificial intelligence (AI) and innovation-led tech partnerships that…
8 Jun 24 admin Rapid AI development poses supervisory challenges in the Netherlands The Dutch Authority for the Financial Markets (AFM) and the monetary authority, De Nederlandsche Bank…
24 May 24 admin CIO interview: Belinda Finch, CIO, IFS Technology changes fast and tech jobs are changing just as rapidly, according to Belinda Finch,…
19 Apr 24 admin Lords to challenge controversial DWP benefits bank account surveillance powers Members of the House of Lords are pressing for changes to legislation that will give…
19 Apr 24 admin International police operation infiltrates LabHost phishing website used by thousands of criminals Police have shut down a web service used by more than 2,000 criminals worldwide to…
1 Apr 24 admin Security Think Tank: Ransomware lessons from the armed forces Coming from a military intelligence background, focusing on the financing of terrorist groups, I saw…
26 Mar 24 admin Which? calls for government action on fake banking sites Thousands of fraudulent websites that appear to be those of the UK’s largest retail banks…
22 Mar 24 admin Nationwide building society falls victim to IT outage Nationwide building society is recovering from an IT outage that caused significant difficulties for customers…
13 Mar 24 admin Nationwide IT infrastructure poised to absorb Virgin Money Nationwide’s proposed takeover of Virgin Money could see a company that has gone through multiple…
11 Mar 24 admin Dutch organisations vulnerable to deepfake fraud Dutch companies are vulnerable to deepfake digital fraud due to the country’s high level of…
6 Mar 24 admin IT leaders dial back cloud-first strategies as hybrid IT becomes more of an investment priority Cloud-first IT strategies seem to be falling out of favour with technology decision-makers and business…
5 Mar 24 admin American Express customers exposed through third-party breach American Express has written to customers warning that their account details may have been breached…
15 Feb 24 admin Insurance company Admiral partners with Google Cloud for digital transformation push Insurance services provider Admiral is shifting its core operations to the Google Cloud Platform (GCP),…
1 Feb 24 admin Aviva signs 15-year contract with Indian IT giant Tata Consultancy Services (TCS) will provide technology services to over five million pension policies…
24 Jan 24 admin SEC bitcoin hack was result of SIM-swapping A cyber attack against the US Securities and Exchange Commission (SEC) that resulted in…
23 Jan 24 admin Urgent question asks which ministers knew of Post Office’s shocking plan to remove judge Labour peer Prem Nath Sikka has asked the government what it knew about the…
18 Jan 24 admin More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change The IT expert who represented Alan Bates and more than 500 subpostmasters in a…
17 Jan 24 admin 2024: The year Generative AI is let out of its cage Whilst other forms of AI will still drive the bulk of the business impact,…
15 Jan 24 admin Santander bank added 4,500 tech staff last year Spanish banking giant Santander has increased its IT workforce to 27,500 globally after adding…
11 Jan 24 admin SEC social media hack highlights value of MFA Cryptocurrency markets fluctuated wildly on the evening of Monday 9 January after the US…
10 Jan 24 admin Metropolitan Police launches second criminal investigation in Post Office scandal The Metropolitan Police is investigating the Post Office for fraud related to money taken…
29 Dec 23 admin Visa to invest $100m in generative AI startups Visa wants to be at the forefront of the next phase of generative AI…
29 Dec 23 admin Lloyds Bank launches digital identity app Lloyds Banking Group has launched a digital identity service in partnership with a tech…
28 Dec 23 admin UK Finance paints mixed picture of fraud as losses top £500m The rate of cyber fraud dropped slightly over the first six months of 2023,…
27 Dec 23 admin The implications of biased AI models on the financial services industry The meteoric increase of the use of artificial intelligence (AI) across all sectors is…
27 Dec 23 admin Over a quarter of UK adults use buy now, pay later fintechs Fintech-based credit services, known as buy now, pay later (BNPL), were used by over…
26 Dec 23 admin Lloyds bank kicks off Hyderabad operation Lloyds Banking Group has described the opening of a tech delivery centre in Hyderabad,…
25 Dec 23 admin Banking should start testing out quantum ideas Banks should be setting up a quantum computing taskforce, a report from UK Finance…
25 Dec 23 admin Cloud banking fintech unicorn cuts 50 staff UK fintech unicorn Thought Machine has cut 50 staff in roles it said were…
24 Dec 23 admin Visa launches artificial intelligence advisory service Visa is offering its customers artificial intelligence (AI) advisory services following the launch of…
24 Dec 23 admin Top 10 financial services and fintech stories of 2023 With spending on IT in the finance sector expected to emerge from the doldrums,…
23 Dec 23 admin Ransomware attack on major Chinese lender disrupts financial markets A suspected LockBit ransomware attack on ICBC Financial Services, the US arm of the…
22 Dec 23 admin Shawbrook Bank slashes mortgage processing time through low code Shawbrook Bank has seen a fourfold reduction in the time it takes to process…
22 Dec 23 admin Lloyds Bank warns over rising threat of crypto scams Cryptocurrency scams have increased by 23% in 2023 compared with the same period last…
21 Dec 23 admin Million Brits could lose access to bank branch if closure rate continues A million people in the UK could lose easy access to a bank branch…
21 Dec 23 admin US government reinforces ICBC hack link to Citrix Bleed The possibility that this was the case was first raised by security researcher and commentator…
20 Dec 23 admin JPMorgan Chase tops bank AI ranking JPMorgan Chase has been named the leading global bank for artificial intelligence (AI) maturity…
20 Dec 23 admin Three-quarters of finance executives expect generative AI to replace them Generative artificial intelligence (GenAI) is expected to take over the jobs of three-quarters of…
19 Dec 23 admin ‘Excited’ finance firms pump money into digital technology According to Finastra’s Financial services: State of the nation survey 2023, technology investment is…
18 Dec 23 admin Government’s Online Fraud Charter welcomed Consumer affairs and financial services specialists alike have given their backing to new commitments…